1. Trip type
Confirm whether you need a one-way drop or a round trip. The billing method may differ.
2. Pickup and drop
Share exact addresses, not just city names.
3. Vehicle category
Choose based on passenger and luggage requirements.
4. Fare breakdown
Ask about kilometre limits, minimum billing, tolls, parking, driver allowance and taxes.
5. Waiting and stops
Clarify waiting time and charges for additional stops.
6. Night travel
Ask whether any night or late-hour charge applies.
7. Driver and vehicle details
Get the relevant details before starting the trip.
8. Payment
Confirm accepted payment methods and when payment is due.
9. Cancellation
Understand cancellation and rescheduling terms.
10. Confirmation
Keep the booking details and support number available during travel.