For airport drop
Share your flight departure time and pickup address. Plan a suitable buffer for road traffic and airport check-in.
For airport pickup
Provide the airline, flight number, arrival date and terminal if known. Tell the operator if you expect checked baggage.
Confirm waiting arrangements
Ask where the driver will meet you and whether waiting or parking charges apply.
Keep contact details handy
Keep the driver or booking support number accessible in case your flight schedule changes.